Greetings from Crashtown, USA. Thanks for the AV recommendation, Phillip. Looks good, though some English errors makes me wonder who wrote the page! Noel’s system continues to crash about once every 30 minutes no matter what changes I make. It has never crashed in safe. OCA always reports back a driver, but the last 3 or 4 crashes have not logged in the System info log. ??? I am about to do a repair install of XP, and see where that gets me. Pray I make some progress. Noel is really discouraged that her new computer is such a lemon and I feel helpless. Adios. (Don’t buy Alex a drink unless he explains the Trinity.)